Returns & Exchanges
Due to the perishable nature of our food products, we prioritize your safety and satisfaction by offering replacements or refunds for items that arrive damaged or incorrect. If you are not completely satisfied with your order, please contact our support team within 48 hours of delivery.
Inspect Your Order
Upon delivery, please carefully check your items for any signs of damage, spoilage, or shipping errors.
Document Issues
Take clear photographs of the product and its packaging to help our team verify the quality concern or shipping damage.
Contact Support
Email our customer service team with your order number and the attached photos to initiate a claim.
Receive Resolution
Once approved, we will process a full refund to your original payment method or ship a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing